Beagle Pro is sold and billed by Apple, so your subscription lives in your Apple ID rather than in a Beagle account page. Everything below happens on Apple's side.
#Manage or cancel
On iPhone or iPad
- Open Settings.
- Tap your name at the top.
- Tap Subscriptions.
- Tap Beagle.
- Change the plan, or tap Cancel Subscription.
On a Mac
- Open the App Store.
- Click your name in the bottom-left corner.
- Click Account Settings, then find Subscriptions and click Manage.
- Select Beagle and change or cancel it.
You can also go straight to your subscriptions at https://apps.apple.com/account/subscriptions.
#Switching between monthly and annual
Change the plan in the same place. Apple handles the proration and tells you what you will be charged and when.
#What happens after you cancel
- You keep access until the end of the period you have already paid for.
- After that, Beagle switches to export-only mode rather than locking you out. Your records stay visible and you can keep exporting and backing them up.
- Subscribing again restores full access.
#Refunds
Refunds are handled by Apple, not by us. Request one at https://reportaproblem.apple.com.
#What to watch for
- Deleting the app does not cancel anything. The subscription belongs to your Apple ID, so it keeps renewing until you cancel it in Settings.
- Cancel before the renewal date. Apple charges for the next period at renewal; cancelling afterwards applies to the period after that.
- Check which Apple ID you used. If Beagle does not appear in your subscriptions list, you are probably signed in with a different Apple ID than the one that bought it.
- Each member licenses their own account. Cancelling yours does not change anyone else's in the firm.